videoslots bonus mess need help!!

sufferinsilence

sufferinsilence

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deposited 50 quid yesterday got the 100% bonus so 100 total played for bit and got up to 340 tried to withdraw and they only let me take 150 and said rest is still in bonus?? but i already wagered through the bonus amount it said 0 left
whats going on is this normal or am i being scammed never had this happen before
 
i dont understand what that means it said i wagered the bonus and it went to 0 so shouldnt all the money be mine now??
this feels like same bullshit as that lottogo thread from yesterday where they take your money for no reason
 
Oh boii, Videoslots. Yeah this is their post-wager bonus structure.
Basically what happens is uou deposit 50, get 50 bonus then you wager with your 50 cash first but as you wager, the bonus releases in 10% chunks
So you dont get the full 50 bonus until you've completed ALL wagering mate
The 0 left you're seeing is probably your cash wagering requirement, but the bonus is still locked/partially released. Its confusing af and I hate this shit, but its not a scam - just regular casino crap now..
 
so your saying i dont actually have 340 i can withdraw how much do i actually have then bcause they wont let me withdraw it all
this is so confusing why dont they just give you the bonus at the start like normal casinos??
 
Post-wager bonus structures are designed to tie your funds to the casino for extended play periods while technically complying with UKGC non-sticky bonus regulations.
Your £50 deposit plays first - this is the non-sticky part that UKGC requires. As you wager that 50, your 50 bonus releases incrementally - typically 10% per £5 wagered, though terms vary.
So if you've wagered 25 of your deposit, youve only unlocked 25 of your bonus - 50% released. The remaining 25 of bonus is still locked.
The confusing part is the interface shows wagering complete when your CASH wagering is done, but doesn't clearly indicate your bonus is still partially locked.
How much total wagering have you completed? That will determine how much bonus has actually released.
 
oh hell those bollocks i was talking about in that lottogo thread. legal dont mean fair videoslots hiding behind ukgc rules while making it deliberately confusing so people keep wagering thinking theyre gonna unlock thair money
proper scummy if u ask me
 
i wagerd about 200 i think maybe more won 340 total but they only letting me withdraw 150
so does that mean 190 is still locked bonus money that i cant have?? that doesnt make sense ive been playing for sooo long dammn
 
this sounds similar to what happened to my bud with lottogo even not That different structure honestl
he thought he had money to withdraw but they capped it in your case sounds like they just havent released all the bonus yet?
either way itfeels unfair sorry youre dealing with this crap
 
Its not hiding behind rules right? UKGC requires non-sticky bonuses and this is one way to implement that.
If you dont like post-wager structure, dont play at Videoslots. Plenty of other casinos use standard ones
 
The problem is most players dont KNOW its post-wager until after they've deposited and started playing. Videoslots interface doesnt clearly explain this upfront. You have to dig through T&Cs to understand the structure. Predatory part is not that it exists, but that its deliberately unclear
 
wait so if i deposit 50 and get 50 bonus at videoslots i dont actually get the 50 bonus until ive wagered loads
whats even the point of calling it a bonus then thats not a bonus thats like a reward for wagering that you might never actually get
 
Scott1baird said:
wait so if i deposit 50 and get 50 bonus at videoslots i dont actually get the 50 bonus until ive wagered loads
whats even the point of calling it a bonus then thats not a bonus thats like a reward for wagering that you might never actually get
Click to expand...
Excellent question.
The theoretical benefit is you're not locked into wagering requirements on your entire balance - you can withdraw your cash winnings at any time and forfeit unreleased bonus. In practice, most players don't understand this and assume their balance is fully available, leading to situations like @sufferinsilence is experiencing.
I'd say post-wager bonuses have LOWER expected value than traditional non-sticky bonuses because:
  • Bonus releases slowly, reducing compound betting power
  • Players often forfeit unreleased bonus by withdrawing early
  • Psychological effect encourages extended play to unlock the bonus
It's still legal, but obviosly its not player-friendly.
 
ok so just to make sure i understand
i deposited 50 got 50 bonus
wagerd about 200
won 340 total
150 is mine - cash winnings plus released bonys
190 is still locked bonus that i havent unlocked yet
do i need to keep wagering to unlock it or is it just gone now if i withdraw my 150
 
If you withdraw, you forfeit any unreleased bonus. That 190 or whatever portion is unreleased bonus will be removed.
If you want to try to unlock more bonus, you need to continue wagering your current balance.
But here's the catch - you're wagering with 340 balance where some portion is unreleased/locked. If you lose that balance trying to unlock more bonus, you lose everything.
This is why this structure is problematic. You're incentivized to keep gambling to unlock bonus that might not even be worth the risk.
Personally, Id withdraw the 150 and consider it a decent win. Better to take guaranteed money than gamble it away chasing locked bonus.
 
damn yea videoslots knows most people will keep playing to unlock the bonus and lose it all thats the whole bloody point of the structure
its the same predatory shite as lottogos 2.5x cap just packaged differently
 
youre literally on every thread defending predatory casino practices with just read the terms mate
maybe the problem aint people not reading maybe its casinos deliberately making things complicated so people cant understand even when they do read
but nah keep licking them .. boots
 
Right calm down a bit you lot, let me clarify the regulatory position here since this is getting heated.
UKGC Requirements:
  • Non-sticky bonuses mandated - cash must play before bonus
  • Bonus terms must be clearly displayed
  • Players must be able to see wagering progress
What UKGC Doesnt Mandate:
  • HOW bonus releases - instant vs incremental
  • Interface clarity beyond basic disclosure
  • Explanation of post-wager mechanics in plain English
Videoslots post-wager structure is legal because:
  • Cash technically plays first
  • Terms are disclosed even if confusing
  • Wagering tracker is visible
But legal doesn't equal clear for sure... UKGC focuses on technical compliance, not practical player understanding. This is why you get situations like this thread where a player follows the rules but still feels misled. Also, can we all agree that post-wager sounds like something you'd call a hangover? Because that's certainly how players feel after dealing with this.
 
so basically ukgc doesnt actually protect players from confusing bonus structures they just make sure casinos tick the legal boxes
great system that is sp im just gonna withdraw my 150 and never use videoslots again cant be arsed with this crap
 
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