FortuneJack refusing advance KYC!

[CiViP]

Just tried to get verified before making a 2k deposit but support flat out refused, saying they "only do KYC during withdrawal process." Anyone else find this weird? Not trying to bash them but seems like an odd policy for a major platform.

 

[GRita]

wtf? That's a red flag imo. Why would they NOT want to verify willing players? Makes no sense unless they're planning to make withdrawal process more difficult...

 

[Thomas.com]

Been playing there for years. They do pay but yeah, their KYC timing is strange. Had to wait 2 weeks for verification on my last big win, would've been nice to handle that in advance.

 

[BillThornes]

Actually this is more common than you'd think. Their logic is probably:

Save resources by only verifying winning players
Avoid storing unnecessary docs
Focus compliance team on actual withdrawals
Still, should be player's choice imo.

 

[p@yd@y]

bruh moment literally trying to give them documents and they say no? make it make sense

 

[j@[email protected]]

same experience last month. wanted to verify before depositing $5k, support gave me exact same response. went with different casino instead