asked for ID again on a withdrawal from an account ive had since 2021

[helenakp]

does anyone know if it applies to limits you've already got set? mine was set two years ago and i have no idea which sort it is

 

[wagerwinner]

check it now honestly. mine said monthly limit £200 and i assumed that was everything, turned out it was per deposit method
found that out in july when id done considerably more than 200

 

[0bi1]

deposit limits today, spending limits tomorrow. same architecture either way, the only difference is who sets the number

 

[conker]

You set this number. That's the actual distinction and it's not a small one. The Commission has been explicit that these reforms don't impose income checks or general affordability requirements. You pick your own cap based on what you know about your own finances and the operator has to honour it consistently. There's also a rule that if you ask to reduce a limit it takes effect immediately, no cooling-off period, which is the opposite of how operators used to handle it.
Whether the wider direction worries you is a separate argument. This particular measure hands you a lever rather than taking one.

 

[m0r0n]

seems like increases take a day, decreases take a second. bookies discovered urgency huh

 

[Downsman]

do the limits carry across sites or is it per account?

 

[vogafox]

looking from the outside, the thing i'd point at is that both of these landed in the same three weeks and one of them is a lever for you and the other is friction against you, and the friction is the one everybody's actually experiencing

@geordiecolin isn't angry about deposit limits. he's angry because five years of accepted deposits turned into a document request the moment he was owed money. that's the whole gap between what a rulebook says and what a queue actully feels like

 

[geordiecolin]

sent the stuff in today. utility bill and the photo, felt like a mugshot
but still nothing back

 

[spindoctor99]

give it 48 hours mate. if it's still sitting there on thursday start the clock on a formal complaint, they've got eight weeks and then it goes to ADR whether they fancy it or not

 

[slotking]

bit that gets me is the sheer volume. a quarter of everything going into the commission's contact center is this one issue
that's not a handful of operators being sloppy. that's the standard way the industry has decided to do it

 

[BillThornes]

because there's no penalty for it. a warning isn't a fine. 3 weeks on and whats changed. colins still waiting

 

[dunover]

Warnings generally precede enforcement rather than replace it. The Commission tends to publish the expectation, then act against licensees who ignore it, and the second part takes considerably longer than anyone wants.
That's not a defense of the pace. It's how the sequence works.

 

[helenakp]

went and looked at mine after @wagerwinner's post and i genuinely cannot tell which type it is. the page says "deposit limit £150 monthly" and nothing else

so i suppose i find out on the 30th

 

[nataly.k]

mine's the same. no wording either way. that's sort of the point of the change though isn't it, if only one kind can be called a deposit limit then in three weeks the label will actually mean something

 

[chapman]

3w and a photo of me face. what a hobby this is..

 

[ak47]

ehem guys so do i need to do anything before the 30th or not?

 

[shadow123]

no. its on them not you! check what your limit actually says afterwards though, that's worth doing