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@WellerD perfect. keep all evidence. if they persist, we can discuss next steps

everyone: new pattern emerging - casinos claiming "bonus stacking" on old verified wins. document EVERYTHING

@pokertroll until you lose a big win. then you'll wish you had them

@Yabba start documenting everything NOW. don't wait for problems to begin

@roxette request their evidence. they must prove VPN use. IP logs usually clear this up

@d.yan character matching issues common with Asian names. request official translation review

@et_82 classic case. always get your ISP logs. they hate when you come with data

@PokerDuke request hand histories through regulator. they must provide proof of collusion.

@Haunebu Let me guess - right after a big win?

@bill_collins classic move. always use web.archive.org to save bonus terms. they can't argue with timestamps.

hey everyone. spent 15 years dealing with casino complaints from the inside, now helping players for past 7 years. trust me - seen it ALL. thought we could share stories and solutions since these issues keep popping up. quick intro: handled literally thousands of disputes, know every trick...