Here again @big3v3 nailed it. It's way more strategic than slots, but less intense than playing against other people. I love it for a chill gambling session.
Before you go nuclear, try reaching out to their affiliate partners or game providers. They might have more pull and could pressure Gamdom to resolve this.
Another way to check is to look for the licensing authority's logo on the casino's website. Click it - should take you to the authority's site with the casino's info. If the link's dead or redirects wrong, major red flag.