My roulette table has two zeros on it and i didnt notice for a year

this just explained something that confused me for a while. sat next to a mate with both our live lobbies open, same provider, same country. his has a branded blackjack table with the sites name on the wall behind the dealer. i don't have that at all. his lowest roulette is 50c, mine starts at $1. he's got two baccarat tables i haven't. so i assumed the live catalogue was the one thing that was identical everywhere because it all comes out of the same studios. apparently the tables aren't even the same games, let alone the same list
so whats going on with that. licensing, money, or did somebody not tick a box
cheers
 
Hey guys, Sapit here. Money, mostly, and I can be fairly specific because this was a chunk of my old job. Your mate's branded table is a dedicated table and it is a product his operator buys. Two tiers of it: a single table assigned to one brand, or a whole environment built around one.

What they can specify is longer than most players would guess.
- Backgrounds, from a branded backdrop up to a built interior, a 3D render, or a chroma key wall showing whatever they want on it
- Multi-camera setups. Immersive Lite for roulette runs three or more HD cameras, and there is a multi-camera baccarat
- Opening hours. Round the clock, limited, or invitation-only VIP sessions
- Dealers in the brand's own uniform, plus VIP hosts
- Native-speaking teams for the market
- CRM and loyalty hooks, and screens on set pushing promotions
And the one that answers your actual question: a dedicated table can carry its own betting limits. So the 50c against your $1 is almost certainly not an oversight. Somebody paid for that number.

BR, Sapit
 
so his lower minimum is a commercial decision his site made and mine didn't. thats clearer than anything support has ever told me
 
++ for everything @sapit222 said, and the bit players never see is that the dedicated tables are why your lobby is ordered the way it is. An operator paying monthly for a branded environment wants you in it. Their tables get the top row and the shared ones go underneath. Your mate's lobby is not better,it is arranged around what his site is paying for. Missing games are the same thing from the other end. Budget spent on two dedicated blackjack tables is budget not spent taking the newest game show.
 
I want to put a flag on that last paragraph before it gets quoted as fact, because I went looking for exactly this earlier and it is not there. Evolution publish a lot about dedicated tables. Backgrounds, cameras, hours, uniforms, limits, language, all documented and all consistent with what sapit222 said.

What they do not publish anywhere I can find is whether operators get different game catalogues at all. The dedicated tables material is entirely about customising the look, the limits and the service around a table. Nothing about one operator being able to take a game another cannot. So the budget explanation is plausible and it is not established. It could equally be certification in that market, an exclusivity window, or the operator simply not having integrated it yet.
 
Fair pull up on the wording. That was me reasoning from how operators behave rather than something published, and I should have said so. I would still bet on it being the answer most of the time. But you are right that I cannot show you it.
 
Same thing. Those teams are sourced per market deliberately, so your Spanish tables are staffed on purpose rather than by luck.
It is also why those tables sometimes keep different hours to the rest of the lobby. A language desk that only makes sense for one market gets staffed for that market's evening, not round the clock.

BR, Sapit
 
It's because the regional layer goes further than language and it is the part that catches people who travel. Which studio serves you depends where you are, and studios do not all carry the same tables. That one is not an operator choice, it is licensing and infrastructure. A game certified for one jurisdiction may not be certified for another, so the same site can show you a different live catalogue depending which market you logged in from.
It is why "which casino has the best live selection" is always "best where". I have had one account show me two different lobbies in two countries.
 
And the studio map moved this month, which is what makes this timely rather than theoretical. Evolution's Brazilian studio is temporarily shut, after the regulatory rollback there in early October. Those tables and those dealers are serving nobody right now. In the same quarter they opened a second studio in Lithuania, and their second Michigan studio in Grand Rapids opened earlier this year, which is their seventh in the US. Your lobby is downstream of all of that and none of it is announced to you.
 
Did the Brazilian tables just go or did Brazilian players get moved onto another studio's tables? Those are very different outcomes for whoever was playing there.
 
Camelott said:
Did the Brazilian tables just go or did Brazilian players get moved onto another studio's tables? Those are very different outcomes for whoever was playing there.
Click to expand...
Don't know. The report says temporarily closed and nothing about where the traffic went. I would assume rerouted to other Latin American capacity but that is me guessing, not reading.
 
There are two different scarcities operating in this thread and players conflate them constantly.
Physical scarcity is real. A dedicated table is a room, a camera rig and a person on a shift. There is a finite number of those, they cost money to run, and they go to whoever pays.
Catalogue scarcity is manufactured. Software does not run out. If an operator lacks a game it is certification, a contract, an exclusivity window or inertia. Never because the provider ran out of copies.
The first explains the branded table and the 50c minimum. The second explains the missing baccarat. From the lobby they look identical and underneath they have nothing in common.
 
a question on the branded tables that i've never got a straight answer to. if the table is branded to one site and run for them, who am i actually complaining about when something goes wrong on it. i had a dispute on one of those last year and it was never clear to me whether i was complaining about the site or the studio
 
The part I can tell you with confidence is the bit that matters for you. Your contract is with the operator. So your complaint goes to the operator, always, whoever was standing at the table. On who actually employs the dealer, I am not going to state it as fact because I do not have it in front of me and the arrangements vary. The dedicated tables material talks about Evolution providing the teams, which suggests the provider, but suggesting is not the same as knowing and I have been wrong about this sort of thing before.
Either way it does not change your route. Operator first, in writing, and name the table and the round rather than the dealer. That is the thing that stops them losing which table it even was, which is where these usually die.

BR, Sapit
 
That companies problem is worse on a branded table than a shared one, which is the downside nobody advertises.
On a shared table there are dozens of other players and a public game history. On a branded table with a handful of regulars there is less corroboration, and the operator has a commercial relationship with the studio they would be complaining to on your behalf.
I still prefer the branded tables for the service. I would not assume they are the easier place to be right.
 
I would take the opposite of that and I have had it both ways. On a branded table the host knows your name and the operator cares about keeping you on the product they are paying for. That is leverage. On a shared table you are one of four hundred people that shift and nobody is invested in your problem.
Corroboration matters if it goes to a regulator. Most things never get that far and get settled by whoever can be bothered.
 
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