Recent content by merchant17

oh you 2 bro, keep it up and don't give up these folks know what they're sayin

finally got approved this morning!! withdrawal is showing as processing now. mybalance is £480 because i played a bit more at night (i know im idiot dont need to hear it) but at least its moving forward. thanks everyone for the help especially Bill Collins

right cheers for all the advice. went to bank today and they looked at me like i was mental asking for stamped statement lol. they said they dont do that anymore everything is digital. printed me out a statement with bank logo on it though uploaded that. also tried changing withdrawal method to...

tried what bill_collins said, highlighted the transaction and added note. they rejected it again asking for "official bank statement with company letterhead" wtf does that even mean? i downloaded pdf directly from my bank app also gonna be honest... played some of it back. down to £680 now...

@shadow123 bank statement has my name and address but the transactions just show as some company name not nine casino itself. maybe thats the issue? 😵‍💫

@nataly.k they just say typical "document not approved" and no other info. support chat useless just tells me to upload again more MORE!

yeah i blocked middle numbers but main thing is ive already withdrawn £200 before and surprisingly theres no problems that was like 3 months ago. suddenly now its all this verification crap

its been a while since i started playing nine casino maybe about a year now and never had issues with deposits obviously lol. finally hit decent on Gates of Olympus £1,100 and now they wont let me withdraw. keep asking for more documents every single time i upload something. sent driving license...